About the role
About the Brand Inspired by 1960s nostalgia, Ciao Lucia designs effortless and timeless silhouettes in Los Angeles. Our pieces are soft and wearable, perfect to toss in a suitcase for a seaside escape, strolling in the afternoon sun, and savoring long dinners with friends. Founded and designed by Lucy Akin.
About
the Role: We are seeking a passionate and driven Sales Supervisor for our Ciao Lucia boutique in Abbot Kinney. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture. This role blends hands-on leadership with strong business execution. You will lead from the sales floor—coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride. You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence.
Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail. With a one-team mindset, you will also contribute to broader market and brand initiatives such as promotional events, activations, and store openings. Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations. Position
Qualifications Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members. Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results. Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals. Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability. Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships. Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment. Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution. Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays. Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds. Must be 18 years of age or older. Hourly Pay Range: $23 to $25.
