Head of Quality & Reliability

About Northwood: Northwood is a modern space infrastructure company focused on connecting space and Earth. The world runs on space. Space will run on Northwood. Our global ground network ensures that missions ranging from national security, to global connectivity, to disaster response can unlock their full potential and operate every day without fail. Role: We are seeking a hands-on, systems-oriented Head of Quality & Reliability to build and lead a world-class quality organization as we scale from product development to production. This is a foundational leadership role responsible for embedding quality and reliability into every stage of the product lifecycle, ensuring our systems meet the highest standards of performance, safety, and mission success. As the leader of Quality & Reliability, you will architect and implement our Quality Management System (QMS), lead the company through AS9100 certification, and establish the processes, standards, and culture required to deliver mission-critical aerospace systems with exceptional quality and reliability. Working closely with Engineering, Manufacturing, Integration & Test, and Production teams, you will ensure that quality is built into our products and processes from the outset, driving continuous improvement and operational excellence across the organization. The ideal candidate is a builder and leader who thrives in fast-paced environments, enjoys creating scalable systems from the ground up, and has successfully established quality and reliability functions within aerospace, defense, space, or other high-performance engineering organizations. You bring deep technical expertise, strong leadership capabilities, and a passion for enabling teams to deliver products customers can trust.

Responsibilities : Build, implement, and continuously improve the company Quality Management System (QMS), ensuring compliance, scalability, and operational excellence Lead the achievement and maintenance of AS9100 certification, including audits, compliance activities, training, and continuous improvement initiatives Own core quality processes, including document control, configuration management, nonconformance management, CAPA, and audit readiness Partner with Engineering, Manufacturing, Integration & Test, and Production teams to embed quality and reliability throughout the product lifecycle Develop and implement quality plans, process controls, acceptance criteria, and manufacturing quality strategies that support reliable product delivery Lead root cause investigations and continuous improvement efforts to reduce defects, improve yields, and enhance process capability Establish quality and reliability metrics, reporting systems, and data-driven improvement initiatives across the organization Develop and execute the company’s reliability strategy, including qualification testing, reliability growth, failure analysis, and risk mitigation methodologies. Drive implementation of reliability engineering best practices, including FMEA, FRACAS, fault analysis, and lifecycle risk management Build and lead a high-performing Quality & Reliability organization while serving as a trusted cross-functional leader balancing product integrity, operational efficiency, and execution speed Basic