About the role
Head of Payment Relations at Whop
Palo Alto, CA · Full-time, in office
About Whop
Our mission is to deliver everyone a sustainable income.
Today, 50,000+ people make money on Whop every month, and this year our users will earn more than $7B.
We’re building for a world where 1 billion people earn money on Whop every month.
The role
Every dollar our users earn moves through Whop’s payment partners. As Head of Payment Relations, you’ll own those relationships end to end and turn them into a strategic advantage.
What you’ll do
- Own relationships with our payment partners and run weekly check-ins with each of them
- Monitor dispute and chargeback rates, card network program exposure, reserves and fines across partners, and spot problems before they escalate
- Work closely with our Head of Compliance to flag and resolve compliance issues quickly
What we’re looking for
- Experience in account management, partner management or payments risk at a PSP, acquirer or high-volume merchant or platform
- Fluency in disputes and chargebacks, card network monitoring programs, and how processors make risk decisions
- A track record of building trusted relationships with senior partner contacts, and of pushing back when needed
- Ownership mindset: you see what needs doing and do it without being asked
The bar
We want someone who can run payment partner relationships with the speed, rigor and judgment of Whop itself. We care less about the exact titles you’ve held and more about the relationships you’ve built, how they held up under pressure, and whether you made the business meaningfully better.
What Whop offers
- Top compensation & equity
- Equinox membership
- Lunch & dinner M–F
- Unlimited PTO + health / vision / dental
- Latest MacBook Pro
Equal opportunity
Whop is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by law.
About Whop
Whop is a platform whose mission is to deliver everyone a sustainable income and to reduce the fear of entrepreneurship. It helps people decide what to sell, build their product, and get customers, by providing a unified platform to grow connections, share skills and knowledge, and transact. The company distributes information, software, and services across verticals such as sports, health, wellness, and finance, and positions itself as the farmers market for the internet. Last month, more than 27,000 people earned over $115 million in earnings on Whop, underscoring its role as a place to run a successful online business.
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Job details
Location
Palo Alto, CA
Funding
Total raised
$217M
Last stage
Series B
Investors
Founders
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.