Principal Product Manager, Front-end RCM Agents
About the role
About Collectly:
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. .
The Opportunity:
Most claim denials are preventable. Eligibility not verified. Benefits misread. Prior auth missed. These failures happen before a claim is ever submitted, but most systems only react after the denial shows up.
We’re building front-end RCM agents that prevent those failures by default. That means AI agents that navigate payer portals, interpret benefits in real time, flag prior auth requirements/submissions, and surface accurate cost estimates at the point of care.
You'll own the strategy for front-end RCM automation, set direction across eligibility, benefits, prior auth, and cost estimation, and build the systems that make denials preventable by default.
We're already inside leading provider groups, integrated across 20+ EHR systems, and scaling quickly. The foundation is there. The opportunity is to go much further.
We're a small, high-ownership team. You'll work on real problems with real constraints, stay close to customers, and see your work directly change how healthcare organizations operate.
Please Note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered.
