Design Leader, New Verticals (AI Products)

The Role You’ll Play Own, evolve, and champion the product vision, strategy, and roadmap for new vertical SMB products, aligned with our broader company vision and product ecosystem. Drive our AI-native design philosophy: where AI replaces workflow, where it consults, and where it automates on behalf of the customer. Software that works while they're with a client. Get into the field. Build direct relationships with practitioners, understand their unmet needs, and iterate live on what you learn Work directly with a small engineering and product team to ship fast; own the roadmap, the spec, and the release. Bring high agency and creativity to every stage of the build, from blank page to a product customers can't imagine running their business without Create compelling end-to-end product experiences that connect customer needs, business goals, and technical capabilities. Build and leverage LLM-powered tools (and create them when they don’t exist) Identify opportunities where AI, automation, and intelligent systems can create differentiated customer value. Influence executive stakeholders through storytelling, customer insights, strategic thinking, and design excellence. The Experience You Bring 10+ years of design experience, with experience building tools that businesses depend on day-to-day You've shipped 0→1 products and successfully scaled the customer base. You can walk through what broke, what worked, and what you'd do differently You've built with AI or built AI-native products. You have real opinions on where LLMs break, how to design for probabilistic outputs, and how to earn user trust in an AI-driven experience You're comfortable with ambiguity and high agency. You move without being told, define your own priorities, and thrive when the roadmap is yours to create You are energized by shaping product strategy, not just executing

requirements.

Bonus: experience in health, wellness, fitness, or service-business SMB. You understand the texture of running a small practice or studio Ability to move fluidly between strategic vision work and hands-on design execution. Strong systems thinker who can design across workflows, ecosystems, and interconnected products. You'll Thrive Here If You Are energized by building what doesn't exist yet. Enjoy solving difficult customer and business problems. Think in systems, not screens. Can navigate ambiguity without waiting for direction. Love collaborating with smart, opinionated partners across disciplines. Balance vision with execution. Care deeply about craft while staying focused on outcomes. Have we piqued your curiosity? Sound like

the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key

responsibilities but isn’t intended to cover every task or duty. Additional

responsibilities may be assigned as needed to support

the team and business goals. Want to learn more about Playlist?

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