About the role
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to
the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About
the Role: CrowdStrike Services is seeking a Platform Professional Services Sr. Consultant specialised in AI for Detection and Response who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform’s AI capabilities. This role will focus specifically on leveraging Falcon’s Artificial Intelligence (AI) and Machine Learning (ML) technologies to enhance threat detection, automate response workflows, and maximise security outcomes for customers. The Platform Professional Services Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimisation/utility and follow-on customer support for the CrowdStrike platform's AI-powered detection and response capabilities.
What You'll Do: Deployment and Operations activities may include: Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities Assist customers in optimising AI-driven threat detection models and automated response workflows Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy Develop and implement AI-driven automation playbooks for security operations Troubleshoot AI-related customer issues across small to large enterprises Develop scripting and application solutions using Falcon APIs to enhance AI capabilities Work closely with customers to interpret AI-generated alerts and findings Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritisation and asset management Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows Support Incident Response teams with AI-powered threat hunting and forensic analysis Develop and lead AI skills workshops for the Platform Professional Services team Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral Ability to travel up to 25% of the time What You'll Need: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 8 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following: Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications Strong understanding of software deployment technologies Very knowledgeable on Windows, Mac, and Linux platforms Experience with AI-powered security tools and platforms Knowledge of data science principles and their application to security operations Experience with security automation and orchestration platforms Very knowledgeable on Windows, Mac, and Linux platforms Strong knowledge of Microsoft Office applications Skillful communication and effective ability to build collaborative relationships Strong experience presenting technical AI content to various audiences Strong experience in computer and network systems security Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems Proactive and thorough ability to manage work and prioritize customer projects Experience mentoring team members Some experience leading a team to complete projects High level of motivation; self-starter; results driven Potential for travel and assignment work exists
