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Fresco is helping division 8 suppliers and distributors make more money by removing the biggest bottleneck keeping them from bidding on more work: the manual, cumbersome “takeoff” process. We’re moving super quickly, growing fast, and building something that’s legitimately 10x better than the state of the art.
About the Role
We're hiring an experienced Customer Success Manager to own our customer relationships end-to-end. You’ll be the primary point of contact for our accounts: onboarding them, expanding usage across the team, and making sure our customers are psyched about Fresco. This is a senior IC role with significant autonomy and the ability to execute against a proven playbook built by the founding team.
What You'll Do
What We're Looking For
We’re looking for someone with 4-7 years in customer success or account management, ideally with at least 2 years at a SaaS company. That being said, we’re flexible on specific experience for the right candidate. The right candidate…
Why Join Fresco
This is a huge inflection moment for our team. We’ve got real traction, and customers who are underserved and genuinely excited about what we’re building. You’ll have tremendous ownership, and meaningfully contribute to our mission of capturing this multibillion-dollar market.
Application Instructions
Please record a 1-minute video introducing yourself, and send it to arvind at fresco-ai.com alongside your resume and LinkedIn profile.
Fresco is an AI-powered takeoff and estimating for Division 8 construction (doors, frames, and hardware).
Estimating Division 8 has always been brutally manual: flipping through hundreds of pages of specs, cross-referencing hardware sets, and building out schedules by hand. A single missed door or misread hardware group can kill a bid's margin.
Fresco automates the entire takeoff process with 99% accuracy, cutting the time estimators spend on takeoffs by 70%. We've processed 3,000+ takeoffs for general contractors and Division 8 subs, and we're becoming the system of record for how this trade gets estimated.
Division 8 is our beachhead: it's complex enough that AI creates massive value, and siloed enough that the incumbents haven't solved it. We're starting here and expanding across the spec trades.
Salary
$100,000 - $120,000
Location
San Francisco, CA, US
Experience
3+ years