About the role
Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone's money does what it's supposed to do. Role Description: We are seeking a highly skilled Cloud Infrastructure Engineer to oversee and enhance our cloud IT infrastructure, including networks, identity, storage, cloud services, and enterprise applications. In this role, you will serve as a technical expert ensuring our systems are secure, reliable, and optimized for performance and cost. This position does not involve direct people management, but you will provide technical guidance, best practices, and mentorship to the broader team, driving the strategy and execution of infrastructure improvements. You'll also play a hands-on role in troubleshooting and resolving issues, ensuring seamless operation of IT services across the organization. In this role you will: Technical Strategy & Collaboration Develop and maintain infrastructure best practices, standards, and policies to enhance security, performance, scalability, and cost efficiency. Collaborate with IT team members and stakeholders to define and execute the infrastructure roadmap, aligning with business goals. Research and recommend new tools, technologies, and automation to improve IT operations and efficiency. Participate in incident response and problem management efforts, including triage, resolution, and post-incident reviews for complex infrastructure issues. Infrastructure Management & Operations Design, deploy, and maintain networking, identity management, storage/file systems, and cloud-based services. Ensure high availability, security, and performance of applications and data, including backup and disaster recovery planning. Manage user identity and access controls, enforcing security best practices across systems. Deploy and maintain infrastructure using Infrastructure-as-Code and CI/CD practices to improve consistency and delivery speed. Optimize and maintain enterprise applications (SaaS and internal), ensuring seamless integration, licensing, and functionality. Work closely with security teams to monitor, assess, and remediate infrastructure vulnerabilities and risks. Support & Troubleshooting Act as an escalation point for critical infrastructure issues, troubleshooting complex problems across IT systems. Provide hands-on support for network, cloud, identity, and end-user device issues affecting employees. Collaborate with internal IT engineering and support staff and external vendors to resolve technical challenges efficiently. Perform other duties as assigned.