About the role
Strength in Trust
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
About the Role
As a Senior UX Manager, you will lead a team of fullstack UX designers to create lovable, intuitive experiences across our enterprise SaaS products. You will coach and grow designers, coown roadmaps with Product and Engineering, and drive measurable outcomes such as PSAT, adoption, timetovalue, and supportticket reduction. You will strengthen research and analytics practices, champion designsystem adoption, ensure privacybydesign and WCAG 2.2 AA accessibility, and leverage modern AIassisted tooling to elevate efficiency, creativity, and delivery.
The Challenge
Leadership & Strategy
- Manage and mentor a team of UX designers, running effective 1:1s, growth plans, and performance feedback.
- Develop design strategies that align business goals and user needs, coowning roadmap priorities with PM and Engineering.
- Align with other UX leaders on shared initiatives, dependencies, and experience vision.
- Provide thought leadership and stay current on emerging UX trends, tools, and AIpowered workflows.
- Recruit, interview, and onboard design talent.
Design Execution & Quality
- Leverage AIassisted tools for prototyping, research synthesis, auditing, and workflow acceleration.
- Deliver usable, lovable endtoend product experiences; guide designers in defining patterns, content strategy, and research approaches.
- Ensure accessibility, privacybydesign, and thoughtful, contextual UX copy.
- Evangelize and mature adoption of the design system, driving consistency and contribution across teams.
- Conduct independent discovery and oversee user research to inform decisions and future product direction.
Your Mission
CrossFunctional Collaboration
- Operate transparently with PM, Engineering, Privacy/Legal, Support, and GTM—maintaining status, risks, and decision logs.
- Synthesize insights from user research with product analytics (e.g., Pendo, Ideas Portal, BI).
- Identify and resolve journey gaps across onboarding, documentation, and support to reduce friction and timetovalue.
- Colead strategic planning workshops and prioritization efforts with crossfunctional partners.
- Communicate design rationale, customer insights, and outcomes to stakeholders and leadership.
Operational Excellence
- Drive the UX roadmap for your remit, ensuring clear priorities and measurable UX outcomes.
- Define UX success metrics up front and evaluate postlaunch performance using dashboards and PSAT.
- Maintain a culture of collaboration through recurring team sessions focused on patterns, research, and best practices.
- Use AIenabled tooling to improve operational efficiency, documentation, and iteration speed.
- Support hiring, capacity planning, and scalable design processes across product areas.
Nice-to-have
- Background in consent/privacy, governance, or data tooling.
- Experience integrating AI into design workflows (research synthesis, content drafting, prototype/code generation).
- Leading multi‑region teams and scaling design practices across multiple squads.
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
