About the role
Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes. The Account Executive will be responsible for the following: Customer Outcomes Manager Understands customer drivers and business outcomes of digital transformation and contributes to Digital/transformation with the customer; initiates conversations with customers on digital transformation for assigned accounts. Ensures line-of-business wins are captured (e.g., testimonials) for referencing. Executes on Account Plan & Goals Develops an understanding of the customer's industry and the needs of each assigned account and identifies opportunities to drive optimizations and new digitalization solutions/ideas based on their needs and strategies; works on behalf of the customer. 12+ years of selling to or consulting with enterprise customers along with expertise of selling into startups, unicorns or digital natives. Equally considered will be 5+ years of experience driving digital transformation from within the enterprise customers. Bachelor's degree or MBA preferred; or equivalent experience. Experience to lead multi-cultural, diverse and remote teams across different disciplines. Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions. Effectively navigate through ambiguity and complexities related to client management. Embody “we-before-me” and the “customer first” mindset that delivers long term success over short term returns. Solid knowledge of one industry required (i.e. Government, Education, Healthcare, Financial Services, Retail, Manufacturing, Automotive, Telco, Media, Oil/Gas/Energy, etc.). The ability to adapt one's behavior to different people and situations, while recognizing, acknowledging and understanding different perspectives.
