About the role
This is one of the highest-impact roles at Broccoli. In this role, you'll shape what we build, in what order, and how successful the rollouts are.
Broccoli is at an exciting growth stage with constant product tradeoffs. New products to build. A steady stream of feature requests from existing customers. Two different customer profiles: enterprise operators and independent SMBs. Plus rapid expansion into new verticals within home services. Every week involves hard calls about what gets built and what doesn't. You'll own those calls day-to-day and help the founders make the bigger strategic ones. When something ships, you own the rollout to customers, the CS team, and the sales team, plus the metrics and the honest answer to whether it actually worked.
We are especially looking for someone who can do two things well.
First: get deep into our customers' businesses. We build with design partners, embedding with their teams and truly understanding their businesses. We prioritize based on which AI agents will have the biggest P&L impact for them.
Second: know what's possible with AI. Customers ask for what they've seen SaaS products do. You should be building toward what AI makes possible, which is almost always something far better than what anyone thought to request.
What you'll own
- AI PM agent: build and leverage an agent that ingests tickets, call transcripts, Linear, and product metrics and surfaces what matters most, so your time goes to synthesis and judgment, not information gathering
- Prioritization: manage tradeoffs across new products, feature requests, enterprise vs. SMB needs, and expanding verticals; give the team a clear, defensible view of what's most important and why
- Founder leverage: bring enough structure and insight to strategic conversations that the founders can make faster, better decisions on the hard calls
- write specs built around the "why" and produce basic mockups that give engineering enough to move fast
