About the role
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. About the Staff Software Engineer Position: We are seeking a highly experienced Staff Software Engineer to serve as a technical lead for one of our product groups. This role combines deep technical execution with team-level technical leadership — you'll be the engineering anchor for your team, driving technical direction, raising the quality bar, and helping your teammates deliver at their best. You will work closely with cross-functional teams to solve complex challenges, contribute to the technical roadmap, and directly impact the success of our platform and the supply chain industry. At Stord, we believe in product-centered engineering — engineers who don't just build what they're told, but actively shape the future of our products through technical innovation and customer-focused thinking. As a Staff Engineer, you'll be expected to deeply understand your product area, challenge assumptions, and identify opportunities to move faster and build better. This role will collaborate with the product development teams responsible for building, maintaining, and owning Stord's Order Management System (OMS), Transportation Management System (TMS), Warehouse Management System (WMS), and the Consumer Experience (CX) platform. Why This Role is Great: Engineering Anchor for a High-Impact Team: Be the technical heartbeat of a team building foundational software that directly drives company revenue. Meaningful Technical Influence: Drive how the team works, what gets built, and how it gets built — with the support of Engineering leadership and a strong Principal Engineering community. Pivotal Role in the Future of Software at Stord: This role directly shapes the technical direction and delivery quality of Stord's core product suite. What You'll Do: Technical Leadership: Drive technical direction for your team, ensuring the team is building the right things the right way Identify technical risks, surface tradeoffs, and push for decisions that hold up at scale Influence roadmap priorities by bringing a strong technical perspective into product and planning conversations Lead code reviews and set the quality bar for your team Technical Execution: Write high-quality, maintainable code in TypeScript/JavaScript using modern frameworks and libraries Architect and implement scalable, performant web applications and APIs Build and maintain robust integrations and data pipelines for complex business workflows Ensure the performance, reliability, and security of your product area Work hands-on with cloud services (preferably GCP) and modern infrastructure practices Design and implement event-driven architectures and real-time systems General Responsibilities: Technical Leadership: Act as the go-to technical resource for your team; unblock engineers, review designs, and provide hands-on guidance during complex problem-solving System Design and Architecture: Lead the design and implementation of scalable, reliable, and secure systems, while maintaining a focus on simplicity and maintainability Problem-Solving: Tackle complex technical challenges across the stack, driving innovation and delivering efficient solutions Mentorship: Guide and mentor engineers at junior and mid levels, helping them grow technically and build good engineering habits. Raise the team's overall technical capability over time Collaboration: Partner with Product, Design, and other stakeholders to define and prioritize work, ensuring the successful delivery of high-quality features Code Quality: Set and uphold high standards for code quality, testing, and software development practices Cross-Team Initiatives: Contribute to cross-team technical initiatives alongside other Staff and Principal Engineers What You'll Need: Experience: 7+ years of experience in software engineering, with a strong focus on modern web development Proven track record of leading technical delivery on complex, distributed systems in production environments Experience as a tech lead or in a similar role where you drove technical direction for a team Strong understanding of full-stack development principles and scalable system design Experience with cloud platforms, preferably GCP Experience building complex web applications and working with large datasets Demonstrated ability to learn and adapt to new technologies Experience with high-performance, scalable web applications Technical Skills: Strong proficiency in TypeScript/JavaScript and modern web development ecosystem Strong experience with React and/or other modern frontend frameworks (Vue.js, Angular) Strong proficiency in Node.js and server-side JavaScript development Experience with modern build tools and development workflows (Webpack, Vite, etc.) Strong understanding of API design and development (REST, GraphQL) Experience with database systems and data modeling (SQL and NoSQL) Familiarity with containerization (Docker) and orchestration (Kubernetes) Knowledge of distributed system patterns and microservices architecture Leadership and Communication: Comfortable driving technical direction without direct management authority Strong communication skills with ability to translate technical concepts to diverse audiences Ability to give direct, constructive feedback to peers and junior engineers Ability to translate business requirements into technical solutions Proactive about surfacing risks, gaps, and opportunities rather than waiting to be asked Ability to collaborate effectively with other Staff/Principal Engineers and teams across the organization Bonus Points: Previous startup or high-growth company experience Previous Tech Lead or Staff+ positions Previous logistics or supply chain experience Experience with Order Management Systems (OMS), Warehouse Management Systems (WMS), or Transportation Management Systems (TMS) Experience with state management libraries (Redux, Zustand, etc.) Knowledge of testing frameworks and practices (Jest, Cypress, Playwright, etc.) Experience with real-time applications using WebSockets or Server-Sent Events Experience with message queues and event streaming (Kafka, RabbitMQ, etc.) Experience with observability and monitoring tools (Prometheus, Grafana, DataDog, etc.) Contributions to open-source JavaScript/TypeScript projects or the broader community Experience with progressive web applications (PWAs) and mobile-responsive design Knowledge of performance optimization techniques for web applications We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.