About the role
Business Area: Finance & Corp. Services Seniority Level: Entry level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Accounts Receivable Specialist Cloudera is looking for an experienced and highly motivated individual to join the Accounts Receivable team. Job location: Cork, Ireland (Hybrid) Reporting line: Team Lead Accounts Receivable This role will include responsibility for collections and invoicing and month end tasks. Main focus will be on following up regularly as needed to secure timely payment, while building relationships with customers and internal stakeholders assigned to the account, cross functionally.
The role also includes completion of other tasks which the Accounts Receivable team is responsible for, including billing, customer data management and month end tasks. As an Accounts Receivable Specialist you will: Reconciliation of customer accounts and provision of Statements of Account. Review the AR subledger daily, issue payment reminders both ahead of invoice due date and as needed if invoice becomes overdue. Contact customers via telephone and email to resolve any billing related questions, requests or issues. Follow a suitable approach depending on the nature of the query or issue, and the type of account / region. Work cross-functionally with Order Management, Sales Ops, and Sales to resolve queries or issues in relation to open invoices. Assist management with specific processes in place for severely aged debt, including review of Tesorio notes and liaising with internal teams on agreed actions. Generate invoices in Netsuite and submit to customers through various means. Review customer contracts and vendor agreements to align AR practices with negotiated terms. Manage and fulfill specific customer portal