GTM Data Architect - GTM Systems and Customer Data

requirements. Clear communicator who can align complex technical architecture with RevOps, Digital, and Product stakeholders. Familiarity with AI-ready data architecture principles, including semantic layer design for LLM querying and vector-compatible data structuring. This is not a complete list of

responsibilities, and the scope of

the role may evolve with the needs of

the team and business. This role will require occasional travel for team meetings, training, or company events.

Nice to have: Experience with Gainsight and the broader Customer Success ecosystem (preferred asset, not a hard blocker). Experience with event-based or product telemetry pipelines. Experience integrating multiple SaaS acquisitions or unifying identity across product lines. Why You’ll Love It Here: Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few: Our

Compensation and

Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. We offer a comprehensive

benefits package including full health coverage (including OPD), wellness and mental health resources, flexible remote work options, and childcare assistance. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here. Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them here! If this sounds like the right role for you, we’d love to hear from you. Additional Information: We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact [email protected]. If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and

benefits are managed by the EOR or may not apply to non-EOR contractors. Gainsight helps you grow your business faster and more efficiently with a single product suite that enables you to deliver value to today’s always-on customer at every moment of their journey. With Gainsight’s Customer Communities, Product Experience, Customer Success, and Customer Education products, it’s never been easier to scale your business, grow your revenue, and retain your customers. Winning The Human Way Leading the industry with award-winning software is rewarding. But the best moments—the ones we tell our moms about—happen when we’re together with our customers, colleagues, and partners. Our mission is to prove that you can win in business by being Human-First. For us, that means cultivating innovative ideas, nourishing a deep connection to our communities, introducing industry-defining products, and never saying no to a moment of childlike joy.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.