About the role
Lead - Insurance Products Operations - Plum
Benefits Private Limited Lead - Insurance Products Operations Job type: Full Time · Department: Partnerships · Work type: On-Site Bengaluru, Karnataka, India Job details Application form About Plum Plum is an employee insurance and health
benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.
About
the Role You’ll operate at the intersection of insurance, pricing and product , owning some of the most critical levers of the business — what we sell, how we price it, and how we win in the market . This role is designed for individuals who enjoy building from first principles, working directly with insurers, and seeing their decisions translate into real business outcomes. If you’re excited by high ownership, steep learning curves, and the opportunity to shape products used by thousands of companies, you’ll thrive here.
What You'll Do Product Pricing & Rater Builds Own Plum’s core Employee
Benefits (EB) product raters end-to-end — the engine that drives how we price and win in the market. Design and refine pricing,
benefits, and revenue constructs to create best-in-class offerings across customer segments. Continuously recalibrate raters based on insurer pricing, claims experience, and evolving market dynamics. Partner closely with Tier 1 insurers to ensure every quote is both competitive and operationally executable. Establish pricing best practices and continuously raise the bar for product competitiveness. Product Improvements & New Launches Build strong feedback loops with Sales and Marketing to identify product gaps, customer pain points, and market opportunities. Translate ambiguous market signals into structured product opportunities, clear problem statements, and actionable product briefs. Own 0→1 product development , from problem definition and product design to pricing strategy, insurer alignment, and first customer placements. Simplify product structures, improve coverage clarity, and ensure alignment across product design, pricing, and delivery. Collaborate with insurers and internal teams to streamline policy issuance workflows and improve the customer experience.
