About the role
Drive customer outcomes by shaping opportunities and translating business needs into clear, actionable technical approaches Build and deliver production-grade solutions in customer environments, demonstrating strong engineering execution and end-to-end ownership Accelerate time to value by operating effectively in ambiguity and delivering iterative, high-impact solutions Engage and influence senior stakeholders to build trust, align priorities, and guide technical and business decision-making Apply industry and customer context to tailor solutions and move beyond generic approaches Prepare and transition work to FDE crews with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle Operate with an entrepreneurial mindset to navigate complex account dynamics, set boundaries, and drive urgency and accountability. Embody our culture and values. Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development Or equivalent experience 3+ years of experience managing cross-functional and/or cross-team projects. Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end. Fluency in Japanese and English language skills Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development OR product development OR equivalent experience. 8+ years of experience managing cross-functional and/or cross-team projects. 2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar). Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts. Enjoy travel and are comfortable with travel up to 25%
