Senior Customer Experience Manager (West)

requirements. Build and grow strong relationships across the org from the day-to-day technicians to the CISO level. Evangelize Wiz value, influencing customers to adopt the right secure solutions at the right time. Ensure the guidance from Wiz (documents, support, TAM, product team, etc) is understood and executed by the customer, while advocating internally at Wiz on behalf of customers to ensure their security needs are met. Program Transformation: Leverage your communication skills and extensive PM experience with large-scale transformations to guide customers post onboarding through their stages of Wiz adoption with a strong emphasis on implementing and maintaining robust cloud security practices. Innovatively solve customer security challenges through the introduction of new ideas, tools, and mechanisms while overcoming any political blockers internal to the customer. Strategic Opportunity Identification and Value Enumeration: Collaborate with the Customer Account team to identify and pursue strategic cloud opportunities, specifically those related to cloud security enhancements by deepening product use or expanding to new business units. Provide support through TCO analysis and business case assessments, ensuring alignment with customer security objectives. Understand tool ecosystem and provide options for tool consolidation and deepen Wiz value. Day-to-Day Operations - Ensuring Cloud Security Best Practices: Accelerate the customer’s cloud security adoption journey with a specific focus on defining key milestones, removing blockers, and implementing processes to ensure secure workload migrations. Drive customer enablement by defining a comprehensive training strategy to upskill technical and non-technical roles across the customer's organization with a strong emphasis on cloud security awareness. Implement effective governance structures to govern the partnership with the customer, placing a high priority on the security aspects of the partnership and the customer’s adoption of Wiz. What You’ll Bring 6+ years of experience as a CSM, AE, or other customer facing strategic role. Proven track record of working with Fortune 100 customers with cloud-based technology. Experience managing strategic customers, with an entrepreneurial mindset to problem solve and provide effective solutions for complex engagements. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility.

Compensation +

Benefits

Compensation for this full-time position includes base salary +

bonus + equity +

benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the

compensation details listed in US role postings reflect the base salary only, and do not include

bonus, equity, or

benefits. Learn more about

benefits at Google . The US base salary range for this full-time position is listed below. US Base Pay Range $136,800 — $152,000 USD Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship . Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy. The application deadline is: 07/17/2026 Apply Now *:not([data-layout="full-bleed"])]:col-start-2"> Apply Now Footer Platform Cloud & AI Security Wiz Code Wiz Cloud Wiz Defend Integrations Environments Documentation Learn Customer Stories Cloud Security Courses Blog CloudSec Academy Resources Center Cloud Threat Landscape Cloud Security Assessment Vulnerability Database Company About Wiz Join

the Team Newsroom Events Contact Us Trust Center Wiz Partner Alliance X LinkedIn RSS © 2026 Wiz, Inc. Status Privacy Policy Terms of Use Modern Slavery Statement Cookie Settings svg]:data-[state=open]:rotate-180 text-white"> English (US)

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.