About the role
Overview: Disclaimer : Beware of Recruitment Scams – Legitimate Cvent recruiting communications will always come from an official ‘ name@ cvent.com ’ email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information, please visit: https://www.cvent.com/en/notice-recruitment-fraud Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. Cvent is redefining the meetings and events industry through technology that advances human connection. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you. About this role: This is predominantly a leadership role within the Learning & Organizational Development (L&OD) function. We are looking for a seasoned professional who combines sharp strategic thinking with strong execution capability — someone who can design, drive, and scale impactful learning and organizational development initiatives while also partnering closely with business leaders to build capability and culture. In This Role, You Will: 1. Strategic Learning Delivery & Business Impact Lead the design and execution of the Open Enrollment Learning Calendar, Management Development programs, and enterprise L&OD initiatives aligned to business strategy. Partner with business leaders to identify capability gaps and build targeted learning journeys for emerging and senior leaders. Deliver high-impact facilitation sessions (20–30 hours/month) across virtual, in-person, and hybrid formats. Apply measurement frameworks such as Kirkpatrick (Levels 1–4) to evaluate effectiveness, impact, and ROI of learning programs. 2. Instruction Design & AI-Enabled Learning Design learner-centric solutions using ADDIE, Bloom’s Taxonomy, and adult learning principles. Build structured learning journeys, microlearning, and blended programs incorporating experiential methodologies (case studies, simulations, real-world problem solving). Leverage AI tools (e.g., Copilot, Azure AI, Synthesia, Glean, etc.) to design, personalize, and scale learning experiences — AI fluency is a critical requirement for this role. Drive adoption of AI-enabled learning solutions to enhance efficiency, learner engagement, and content effectiveness. Ensure seamless integration of content within LMS platforms. 3. Talent Development & Succession Enablement Partner in talent review cycles to identify high-potential talent and critical skill gaps. Design and implement individualized and cohort-based development plans aligned with succession pipelines and leadership capability building. Aligning learning strategies with career frameworks and long-term organizational capability needs. 4. Strategic Learning Projects Lead end-to-end execution of large-scale training and capability-building initiatives (leadership development, functional academies, enterprise interventions). Define project scope, timelines, success metrics, and governance. Manage cross-functional stakeholders and external vendors to ensure high-quality delivery within timelines and budgets. Track risks, monitor outcomes, and present insights to senior leadership. 5. Organizational Development & Business Partnership Act as a trusted advisor to business leaders on organization effectiveness, capability building, and culture transformation. Diagnose organizational needs and recommend targeted OD interventions including team effectiveness, leadership alignment, and change initiatives. 6. Leadership & Team Management Lead, mentor, and develop a team of L&OD professionals, building strong capability in facilitation, instructional design, and consulting skills. Foster a culture of innovation, ownership, and continuous improvement within
