Developer Success Engineer Skip to content Products AI Cloud AI Gateway One endpoint, all your models Sandbox Isolated, safe code execution Vercel Agent An agent that knows your stack AI SDK The AI Toolkit for TypeScript v0 Build applications with AI Core Platform CI/CD Helping teams ship 6× faster Content Delivery Fast, scalable, and reliable Fluid Compute Servers, in serverless form Workflow Long-running workflows at scale Observability Trace every step Security Bot Management Scalable bot protection BotID Invisible CAPTCHA Platform Security DDoS Protection, Firewall Web Application Firewall Granular, custom protection Resources Company Customers Trusted by the best teams Blog The latest posts and changes Changelog See what shipped Press Read the latest news Events Join us at an event Learn Docs Vercel documentation Academy Linear courses to level up Knowledge Base Find help quickly Community Join the conversation Open Source Next.js The native Next.js platform Nuxt The progressive web framework Svelte The web’s efficient UI framework Turborepo Speed with Enterprise scale Solutions Use Cases AI Apps Deploy at the speed of AI Composable Commerce Power storefronts that convert Marketing Sites Launch campaigns fast Multi-tenant Platforms Scale apps with one codebase Web Apps Ship features, not infrastructure Tools Marketplace Extend and automate workflows Templates Jumpstart app development Partner Finder Get help from solution partners Users Platform Engineers Automate away repetition Design Engineers Deploy for every idea Enterprise Pricing Log In Contact Sign Up Sign Up Field Engineering Germany, United Kingdom Full Time Developer Success Engineer Careers / Field Engineering Field Engineering Germany, United Kingdom Full Time About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As
the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.
About
The Role: Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and unlock growth by guiding customers through their most important technical milestones. DSEs proactively engage with customers in time-boxed, outcome-driven motions—such as onboarding, go-live readiness, and post-launch stabilization—that help unblock progress and set customers up for long-term success on Vercel. They work with a wide variety of customers—from fast-moving startups to established enterprises—adapting their approach to match the needs and pace of each. These engagements are designed as short, focused sprints with clear objectives, allowing DSEs to work with many customers while delivering meaningful impact. By focusing on production-readiness, performance, and optimization, DSEs ensure customers can launch with confidence and scale effectively. Beyond individual engagements, DSEs capture repeatable solutions and translate them into documentation, playbooks, and best practices—extending the impact of their work to thousands of developers. In doing so, they strengthen Vercel’s customer intelligence, reduce friction across the developer journey, and improve the overall efficiency of our customer experience. What You Will Do: Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations Identify and unblock opportunities for customer growth and expansion Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale About You: 3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role Strong knowledge of Next.js, React, and modern web performance best practices Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations. Must have used Vercel or Next.js, or a comparable platform. Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources.
Bonus If You: Have contributed to open-source projects, technical documentation, or developer advocacy initiatives Bring experience in incident management, debugging serverless functions, or optimizing frontend performance Are comfortable working in a fast-paced, global, remote-friendly environment
Benefits: Competitive
compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Salary will be based on job-related skills, experience, and location. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-DNI Apply for Role Apply Now. Tell us why you’d be a good fit for the Developer Success Engineer role. First Name Last Name Email Address Phone Number International Afghanistan Åland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, Democratic Republic of the Cook Islands Costa Rica Cote d'Ivoire Croatia Cuba Curaçao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Federated States of Micronesia Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea North Macedonia Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (French Part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tristan da Cunha Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Resume (Optional) Upload your resume Resume should be a PDF under 3.5MB. Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications United States Germany United Kingdom Argentina Australia Canada India Japan Other Will you require Visa Sponsorship now, or in the future? Yes No Your authorization to work in the country where you live. Please choose the option that describes your work authorization. I am authorized to work in the country due to my nationality I am authorized to work in the country based on a valid work permit and do not need a company to sponsor my visa I am authorized to work in the country based on a valid work permit which needs to be sponsored by the company I work for I am not authorized to work in the country and need visa support Other By submitting my application, I acknowledge that I have read and understand Vercel’s Job Applicant Privacy Notice Acknowledge/Confirm Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. I have reviewed and confirmed that all the information provided is accurate and complete. Where did you first hear about this role? Events Built In LinkedIn Google Search Advertisements Other job boards LLMs (ChatGPT, etc.) I'm a Vercel customer Referral from a Vercel customer Referral from a Vercel team member Social media (X, Instagram, YouTube, etc.) Other Content (news articles, podcasts, blogs) Developer communities (GitHub, Hacker News, Reddit, etc.) Other Optionally, include links to your social media profiles. LinkedIn linkedin.com/in/ X (Twitter) x.com/ GitHub github.com/ Portfolio https:// Submit Application Get Started Templates Supported frameworks Marketplace Domains Build Next.js on Vercel Turborepo v0 Scale Content delivery network Fluid compute CI/CD Observability AI Gateway New Vercel Agent New Secure Platform security Web Application Firewall Bot management BotID Sandbox New Resources Pricing Customers Enterprise Articles Startups Solution partners Learn Docs Blog Changelog Knowledge Base Academy Community Frameworks Next.js Nuxt Svelte Nitro Turbo SDKs AI SDK Workflow SDK New Flags SDK Chat SDK Streamdown AI New Use Cases Composable commerce Multi-tenant platforms Web apps Marketing sites Platform engineers Design engineers Company About Careers Help Press Legal Privacy Policy Community Open source program Events Shipped on Vercel GitHub LinkedIn X YouTube Loading status… Select a display theme: system light dark Products AI Gateway One endpoint, all your models Sandbox Isolated, safe code execution Vercel Agent An agent that knows your stack AI SDK The AI Toolkit for TypeScript v0 Build applications with AI CI/CD Helping teams ship 6× faster Content Delivery Fast, scalable, and reliable Fluid Compute Servers, in serverless form Workflow Long-running workflows at scale Observability Trace every step Bot Management Scalable bot protection BotID Invisible CAPTCHA Platform Security DDoS Protection, Firewall Web Application Firewall Granular, custom protection Resources Customers Trusted by the best teams Blog The latest posts and changes Changelog See what shipped Press Read the latest news Events Join us at an event Docs Vercel documentation Academy Linear courses to level up Knowledge Base Find help quickly Community Join the conversation Next.js The native Next.js platform Nuxt The progressive web framework Svelte The web’s efficient UI framework Turborepo Speed with Enterprise scale Solutions AI Apps Deploy at the speed of AI Composable Commerce Power storefronts that convert Marketing Sites Launch campaigns fast Multi-tenant Platforms Scale apps with one codebase Web Apps Ship features, not infrastructure Marketplace Extend and automate workflows Templates Jumpstart app development Partner Finder Get help from solution partners Platform Engineers Automate away repetition Design Engineers Deploy for every idea
