About the role
Work directly with senior leaders of our customers' security organizations as design partners on new cloud detection and response innovations, as well as to ensure excellent customer satisfaction with our products and services. Work cross-functionally with engineering, marketing, and business leaders to innovate and deliver new security service offerings at a global scale. Investigate, analyze, and learn from security researchers, attackers, and real incidents to develop durable detection solutions/strategies across customer tools. Work with other internal and external teams to forge new and improve existing partnerships that help mature the products that support Defender Experts service offerings. Provide technical leadership in a challenging and rewarding environment and influence the organization. 7+ years of experience in a technical role in the areas of Security Operations, Threat Intelligence, Cyber Incident Response, or Penetration Testing/Red Team. 4+ years of people/service delivery management experience, or relevant experience demonstrating customer interaction/support delivery. Experience leading a security function for a customer, such as SOC manager, solution lead, or Security engineer. Knowledge of operating system internals and attack techniques in Windows, Linux, Mac, Android, and iOS platforms. Experience with data analysis and cyber threat investigations in Sentinel. Knowledge of kill-chain model, ATT&CK framework, and modern penetration testing techniques. Knowledge of major cloud and productivity platforms as well as identity systems and related security concerns. Experience with curation of Threat Intelligence and delivering customer briefings. Strong ability to use data to tell a story. Experience with reverse engineering, digital forensics (DFIR), incident response, or machine learning models. Experience with system administration in a large enterprise environment including Windows and Linux servers and workstations, network administration, and cloud administration. Experience with offensive security including tools such as Metasploit, exploit development, OSINT, and designing ways to breach enterprise networks. Additional advanced technical degrees or cyber security certifications such as CISSP, OSCP, CEH, or GIAC certifications.
