About the role
Job Description
As the first dedicated Partnership team member focused on post-sale partners you will:
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Own the full post-sale partner relationship, from onboarding through renewal and expansion
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Drive retention, partner health, and revenue growth across Chariot’s partner base
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Reduce time-to-value by standardizing onboarding and accelerating early partner impact
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Increase adoption of core features and new product releases
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Act as the connective tissue between our partners and the Chariot team
👤 About You
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Load-bearing. You take ownership and outcomes are worse if you’re not there
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High agency and urgency. You want everything to move faster and see problems as your problem
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Strong strategic instincts paired with execution
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Comfortable owning hard partner conversations and senior stakeholder relationships
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Clear, structured communicator who speaks clearly externally and internally across Product, Engineering, Sales, and Marketing
📚 What you’ll get from Chariot
At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.
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Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
