About the role
Senior Lead Department: Automotive Production Employment Type: Permanent - Full Time Location: Sydney Description At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride. Our Senior Lead role isn't just about moving cars from A to B; you’ll own the performance of your section within the production system. This is a high-impact operational role where you’ll lead our newly formed logistics team to master the movement of cars across the entire business, ensuring every vehicle flows through the system with precision, consistency, and speed. What you’ll be doing: Own your section: Delivering throughput, quality and flow targets. Keep cars moving and hit targets. Identify disruptions early: Monitor workflows to spot breaks in flow such as growing queues, delays, or rework — before they escalate into larger systemic failures. Root cause resolution: Solve the "why," not just the "what." Investigate the underlying causes of operational friction rather than treating surface-level symptoms, ensuring that solutions are permanent and effective. Process optimisation: Take decisive action to refine work methods, consistently seeking ways to eliminate waste and elevate the quality of every output. Quality standardisation: Ensure work is performed correctly every time by maintaining rigorous adherence to established processes and high-quality benchmarks. High-performance leadership: Set clear expectations and build your team's capability, holding them accountable to the standards required for peak performance. Strategic escalation: Identify roadblocks outside your immediate control and push them upward promptly, ensuring that system-level issues are resolved rather than ignored. Success in this role is defined by a high-performing team that operates predictably, maintains a consistent flow across the business, and continuously improves through collective capability rather than a reliance on individuals. Okay, let’s talk about you: Proven experience leading teams in a fast-paced production or automotive environment Ability to drive performance through people, not just manage tasks Strong capability in setting expectations, holding standards, and addressing underperformance Experience building team capability to improve output, quality and flow Confidence operating on the floor — engaging, directing and supporting teams in real time Strong problem-solving skills with a focus on identifying root causes Exposure to lean / continuous improvement environments (highly regarded) Ability to prioritise and adapt in a high-output, fast-changing environment High attention to detail and commitment to quality standards Valid NSW Driver’s Licence What’s in it for you? We wouldn’t be a car business if we didn’t give you some $$ off our Carma cars, parts and NRMA cover. Join our high-performing, forward-thinking team and help shake up car buying in Australia. Join a team that values quality as much as quantity — we believe in working hard, having fun and delivering an exceptional product.