About the role
About Fay At Fay, our mission is to make nutrition a foundational pillar of preventative care, improving outcomes, accessibility, and affordability at scale. We're building AI-powered infrastructure to transform preventative healthcare. Think that's bold? We're just getting started. Today, Fay is a three-sided marketplace connecting providers, patients, and payers to revolutionize preventative care delivery. Our b2b2c business-in-a-box solution empowers dietitians to deliver high-quality, affordable nutrition care, helps patients take control of their health, and enables payers to build healthier member populations. Nutrition is our starting point, not the finish line. The platform we're building will expand into new areas of preventative health and wellness as we grow. We're proud to be one of the fastest-growing companies in healthtech, backed by category-defining investors like General Catalyst, Forerunner, 1984, and Goldman Sachs. Ready to leverage AI-driven technology to transform preventative care and make a real-world impact on health? Let's talk. About this Role You will join as a founding member of Fay’s People Team, reporting to our People leader and taking care of the mission-critical work that helps our team of incredible Faybies thrive. You'll work across the company to keep people operations running smoothly, answer employee questions, and help build the People foundation for a scaling, fast-growing organization. This is an individual contributor role for someone who is detail-oriented, organized, and energized by being a go-to resource for employees. You're comfortable juggling multiple priorities, enjoy creating order out of ambiguity, and care deeply about delivering a great employee experience. What You'll Be Doing Employee Support & Experience Serve as a first point of contact for employee questions related to
benefits, policies, and general People topics, across NYC, SF & Remote locations Support culture and engagement initiatives, including events, recognition programs, and internal communications Help ensure a positive, well-organized employee experience at every touchpoint HR Operations & Process Building Own day-to-day People Operations administration: payroll,