About the role
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are seeking an experienced Senior Salesforce Technical Lead to join Discord's Business Systems team. In this role, you will lead the architecture, design, and development of Salesforce solutions across Ad Sales. You will partner closely with the Technical PM, business stakeholders, and cross-functional teams to deliver scalable, high-quality Salesforce solutions that power Discord's core business operations. What you'll be doing Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud). Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance. Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations. Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business
requirements into robust, scalable solutions. Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments. Proactively identify technical debt and coordinate remediation efforts. Own end-to-end DevOps standards for
the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle. Step in to troubleshoot and diagnose critical issues when they arise. Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancements) technical support across the Salesforce platform, ensuring timely resolution and minimal business disruption. Maintain technical design documents and platform documentation in Google Drive and Confluence. What you should have 6+ years of hands-on Salesforce development experience with a focus on Sales Cloud, and a proven track record of delivering successful projects. Highly proficient with APEX, Lightning Web Components (LWC), Visualforce, and Salesforce's declarative tools (Flows, Process Builder, Validation Rules). Experience supporting Ad Sales workflows right from inception to delivery. Proven experience architecting integrations using REST/SOAP APIs, Middleware, and tools like MuleSoft or similar platforms. Deep knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment. Strong communication skills with the ability to work across technical and non-technical team members. Experience with Agile/Scrum methodology, including sprint planning, standups, and retrospectives; proficient with Jira for sprint tracking and backlog management, and Jira Service Manager (JSM) for incident tracking and change management. Familiarity with the Quote-to-Cash cycle in Salesforce, including CPQ, product configuration, pricing rules, quote templates, and approval workflows. Proficient with version control using Git, including branching strategies, pull requests, and code reviews within a Salesforce development workflow (e.g., Copado, Gearset, or SFDX-based pipelines). Experience with data migration tools and processes, including Salesforce Data Loader, Bulk API, and data validation and cleansing strategies for large-scale data imports and exports. Strong understanding of Salesforce environment management, including sandbox strategy (Developer, Partial, Full), scratch orgs, change set deployments, and release management processes. Preferred