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Our team is responsible for addressing the technical and architectural nuances of the Issuing, Issuer Processing, and Treasury for Platform Products. We help Stripe increase the GDP of the internet by enabling our EMEA users to launch and scale card programs in an efficient and repeatable manner. What you’ll do As a Program Manager, you will bring operational leverage to the team by working directly with users to onboard and manage their Issuing programs. You will partner with sales and support teams to scale Issuing while collaborating with Product Management and Engineering to action user feedback and improve our product. Success in this role means providing significant operational leverage across the entire lifecycle, from initial onboarding to growing large-scale platforms. Responsibilities Monitor and oversee regional activation, providing regular reporting on inflight activations, launch dates, and blockers Act as the primary escalation point and strategic lead for complex Issuing implementations, ensuring we always put "Users First" Partner with Product, Field Deployment Engineers, and Professional Services to build dedicated Issuing squads Translate complex user requirements into actionable product and implementation roadmaps Audit deal architectures to provide architectural guardrails, specifically around platform and product interoperability Codify the "Issuing Playbook" in partnership with Product Management to support new card and account use cases Raise clear escalations and provide transparent reporting to leadership on milestone risks and ecosystem health Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in card issuing program or project management within technical and regulatory domains Deep knowledge and expertise in the card ecosystem, value chain, and requirements of Visa and MasterCard Strong cross-functional communication skills with the ability to explain complex technical concepts to non-technical stakeholders Experience working directly with customers ranging from ambitious startups to large enterprises Proven ability to align a broad set of stakeholders via strong written and verbal communication Preferred qualifications Experience in Stablecoin card issuing Hands-on experience with embedded bank accounts and non-card payment rails Experience with fintech products, Issuer processing, and card program management Proven experience in organizational building or restructuring while maintaining a high bar for user experience In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits The annual salary range for this role in the primary location is £113,900 - £170,900. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations London Team Sales Job type Full time Apply for this role Please find our EU applicant personal information notice here . We look forward to hearing from you At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. 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Launched out of Y Combinator’s 2009 Summer batch, Stripe is a global technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online Stripe is a proud partner of YC companies—from Airbnb (S09) to Defog (W23)—to help them grow their businesses and increase the GDP of the internet.
Salary
$115,000 - $185,000
Location
London
Experience
10+ years