About the role
Job Family: Admitting Representative Travel Required: None Clearance Required: None What You Will Do: The Communications Operator is responsible for managing all inbound and outbound calls received by the main switchboard/Private Branch Exchange. Handles basic questions about the business, including hours of operation, directions, and contacts. Coordinates emergency codes and disaster control procedures. Monitors and updates patient status changes within electronic medical record. Assists with the registrations of patients as needed. Must be able to use overhead paging system to communicate information and locate hospital personnel. Monitors the temperature, humidity, and pressure of various hospital equipment. Serves as a mentor to new associates and assists in new employee orientation. Critical thinking, sound judgment, and strong problem-solving skills. Ability to function independently and manage own time and work tasks. Team oriented, open-minded, flexible, and willing to learn. Performs other duties as assigned. Excellent communication and outstanding customer service and listening skills *Position requires alternating weekends and holidays. Hours are 2:00PM-10:30PM. What You Will Need: High School graduate or equivalent (GED) 1 year of experience in Customer Service, Call Center, and/or Healthcare What Would Be
Nice To Have: Bilingual in Spanish #LI-DNI The annual salary range for this position is $38,000.00-$63,000.00.
Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive
compensation and a flexible
benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive