Fraud Analyst, Fraud Investigations

the team’s operational capacity. Partner with Engineering, Data, and ML teams to translate investigative insights into scalable tooling and controls. Cross-Functional Collaboration & Reporting Engage with Product, ML, Engineering, and Compliance teams to support investigations and contribute to fraud mitigation strategies. Provide support to internal teams raising fraud queries, acting as a subject matter expert on fraud risk. Ensure accurate and timely documentation of fraud cases, maintaining clear records for internal reporting and external audit

requirements. Identify gaps in tooling or processes and provide actionable feedback to improve detection accuracy and investigation efficiency. What You'll Need 3+ years of experience in fraud detection, prevention, and investigation, preferably in financial services, payments, or e-commerce. Demonstrated experience leading complex fraud investigations from initial alert through to root cause analysis and remediation. Hands-on experience building, implementing, and tuning fraud detection rules, including rule backtesting and performance management. Strong understanding of fraud typologies, attack vectors, and emerging trends in the crypto and digital payments space. Experience with data analysis tools and the ability to derive conclusions and recommendations from large datasets (e.g. SQL, Excel, or BI tools). Excellent critical thinking and risk assessment skills—you can evaluate the likelihood and impact of fraudulent activity under pressure and make sound decisions. Strong attention to detail with the ability to maintain accuracy and thoroughness in a high-volume, fast-paced environment. Clear, professional communication skills with the ability to write concise case notes, escalations, and cross-functional updates. A proactive, ownership-driven mindset—you identify problems, propose solutions, and drive them to completion.

Bonus Points Experience in the cryptocurrency or blockchain industry. Coding ability (e.g. SQL, Python) for data analysis, automation, or building investigative tools. Experience building or working with AI/ML-powered fraud detection systems or agents. Familiarity with blockchain analytics and on-chain investigation tools (e.g. Chainalysis, TRM Labs, Elliptic). Experience managing or providing QA oversight to BPO or outsourced operations teams. Knowledge of chargeback processes and card scheme fraud programmes. \n BLOCK Values We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be Hungry L - Level Up O - Own It C - Crypto Curious K - Kaizen Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Benefits &

Perks 💡 💰 Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity

bonus: Those who drive outsized outcomes receive outsized rewards 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare

benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded Commitment To Diversity At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

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