About the role
Who We Are:
Taiv is a fast-growing tech startup located in Winnipeg, Canada. Taiv uses AI to make business TV more fun, engaging, profitable, and easier to manage, starting with bars and restaurants. We've built proprietary tech that uses computer vision to watch live TV and improve the content with contextually-aware commercials, content, and games. Our tech also automates the manual AV tasks that venues have to do every day, to make bar management easier, standardized, and more profitable. We're venture-capital backed and graduated from Y Combinator, the world's top tech accelerator, in winter 2020. Program alumni include Airbnb, Instacart, DoorDash, etc. (www.ycombinator.com/topcompanies).
We are looking for an Enterprise Coordinator to join our growing team!
What We're Looking For:
Taiv's enterprise business is growing. We're signing deals with multi-unit restaurant and bar groups across the country, and pilots are the proving ground: a smooth pilot is what turns a group of five locations into a full chain rollout. Getting that right matters.
This role sits between our enterprise sales team and our account managers. You'll guide the client through the pilot phase, keep every moving part on track, and hand off a live, healthy account to the AM who will own it from there.
What You'll Be Doing:
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Manage the rollout. From the moment a deal closes, you're responsible for bridging the gaps and getting it live. You'll coordinate between the Enterprise Sales Rep, the Account Manager, AV Operator, and the venue's team to make sure every pilot and enterprise deployment goes live on time and on spec.
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Be the guide through the pilot. Enterprise clients are evaluating whether to expand. You'll be their main point of contact from contract signed to go-live, making sure the experience they have during the pilot is the reason they say yes to a full rollout.
