About the role
Lead reliability and availability improvements across multiple Substrate services in highly regulated environments. Serve as a senior on-call engineer (OCE), leading incident response for complex or high-severity incidents in regulated environments. Provide hands-on technical leadership during incidents, coordinating response across teams as needed. Drive high-quality post-incident reviews that identify systemic issues and result in durable engineering improvements. Drive automation, monitoring, and observability strategies to reduce incident volume and mean time to recovery. Lead design and implementation of reliability-focused software components, frameworks, or platforms used across multiple services. Partner with engineering teams to influence service architecture and operational readiness. Mentor and coach SREs, establishing best practices and raising
the team's technical bar. Represent SRE perspectives in design reviews, planning forums, and cross-team initiatives. Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration These
requirements include, but are not limited to, the following specialized security screenings: As a result, the successful candidate must be able to obtain and maintain the appropriate background investigations and customer screenings required for access to these environments. For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation. For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility
requirements. Doctorate Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Master's Degree in Computer Science, Information Technology, or related field AND 6+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience. 3+ years technical experience working with large-scale cloud or distributed systems.
About Swiftkey
SwiftKey is a technology company that aims to enhance interaction between keyboards and people. It upgrades smartphone keyboards to make typing faster, by utilizing artificial intelligence to learn from each user in order to autocorrect and predict their next word. The SwiftKey Keyboard for Android supports more than 80 languages. SwiftKey was founded by Ben Medlock and Jon Reynolds in 2008 and is based in London, United Kingdom.
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Job details
Salary
$119,800 - $234,700
Location
Redmond, WA
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.