About the role
<div class="content-intro"><p><strong>Why Housecall Pro?</strong></p> <p>Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.</p> <p>While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.&nbsp;&nbsp;</p> <p>We also offer:</p></div><ul> <li>Paid holidays and flexible, take-it-as-you-need-it scheduled time off</li> <li>A culture built on innovation that values big ideas, no matter where they come from</li> <li>A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace</li> <li>Equity in a rapidly growing startup backed by top-tier VCs</li> </ul> <p><strong><em>TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH</em></strong></p> <p><strong>Role Overview</strong></p> <p>As a DevOps Engineer II, you design, develop, and iterate on product features that deliver meaningful outcomes for our Pros. You thrive in a fast-paced environment, shipping small, incremental improvements while maintaining high standards for quality, performance, and reliability. You contribute across our application stack, focusing on engineering quality and polyglot ability rather than a single specific framework.</p> <p>In addition to feature development, you contribute to improving engineering workflows and developer experience (DevEx) within your team. You identify friction in testing, deployment, and local development processes and collaborate with peers to improve tooling, automation, and reliability. You grow as a versatile engineer while gaining exposure to cloud-native patterns and modern development practices.</p> <p>Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.</p> <p>&nbsp;</p> <p><strong>What you do each day:</strong></p> <ul> <li>Design, build, and improve reliable cloud infrastructure and shared compute platforms in AWS</li> <li>Contribute to infrastructure as code using Terraform and Terragrunt, applying reusable modules and consistent standards</li> <li>Deploy and operate containerized workloads on Kubernetes and EKS using GitOps practices and ArgoCD</li> <li>Automate recurring operational work with code and tooling that improves reliability, repeatability, and team self-service</li> <li>Troubleshoot infrastructure, networking, capacity, database connectivity, and deployment issues across development and production environments</li> <li>Use metrics, logs, traces, and alerts to monitor system health, investigate incidents, and validate improvements</li> <li>Participate in code reviews and staged rollouts, testing changes in lower environments before production</li> <li>Partner with engineering teams to translate application needs into secure, scalable, and cost-conscious infrastructure solutions</li> <li>Document operational procedures, architecture, and troubleshooting knowledge so others can work confidently</li> <li>Participate in the DevOps on-call rotation, incident response, and follow-up actions that reduce repeat failures</li> </ul> <p>&nbsp;</p> <p><strong>
