About the role
About incident.io incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop. Since launching in 2021, we’ve helped over 1,500 companies, including Netflix , Airbnb , and Block , run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures , Insight Partners , and Point Nine, alongside founders and executives from world-class technology companies.
The Team Revenue Operations at incident.io is a small, high-impact team that partners closely with Sales, Marketing, and Customer Success to drive revenue growth and maximize GTM productivity. As Revenue Operations Analyst (Planning & Strategy) , you will help architect our go-to-market engine. You’ll own the logic and data that determine how we set quotas, carve out territories, and incentivize our team to hit ambitious targets. Working closely with our CRO, Head of RevOps and GTM leadership, you will build the analytical foundation for 2x–3x growth, ensuring our expansion is both predictable and fair. This is a hands-on role in a fast-moving environment. If you see a way to make our territory distribution more equitable or our quota modeling more accurate, you’ll be encouraged and trusted to run with it. As we scale, this role provides a direct path to shaping our long-term commercial strategy. What you’ll be doing: Own Quota & Incentive Design: Manage the deployment and tracking of quotas across the GTM org. You’ll ensure our
