About the role
Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.
The Opportunity
Are you driven to build the systems that keep healthcare running seamlessly? As a Credentialing Specialist, you’ll be part of our credentialing/provider enrollment team to ensure providers are credentialed and enrolled quickly and accurately with health plans and hospitals — so patients always have uninterrupted access to care.
Credentialing/enrollment activities on this team include:
- Filling out provider enrollment applications with health plans, Medicare, Medicaid and hospitals.
- Following up with health plans and hospitals on submitted applications.
- Solve complicated credentialing-related issues directly with IPAs and health plans.
- Maintaining a clean database of provider data and enrollment-related activities in MD Staff.
- Applying for license renewals.
- Communicating with providers on credentialing-related updates.
This is a hands-on role where you will work with the Credentialing Supervisor and fellow Credentialing Coordinators to ensure all work is completed in a timely and accurate fashion. If you’re energized by improving processes and building a credentialing function that supports high-quality care, we’d love to meet you!
What You’ll Do
- Work amongst a team of credentialing/enrollment specialists to deliver accurate, timely, and compliant work - including completing credentialing/enrollment tasks.
- Process credentialing, re-credentialing, and privileging applications to keep providers active and patient care uninterrupted.
- Solve enrollment-related issues as they arise, working directly with health plans to get them resolved.
- Monitor application timelines to prevent delays and resolve escalated issues from staff, clinics, and providers.
- Maintain high data quality, including both provider data as well as credentialing data, like expiration dates, contact information, etc.
- Follow SOPs and policies that are designed to streamline workflows and strengthen compliance.
- Maintain compliance with the state, federal, and payer-specific credentialing requirements.
- Act as a liaison for external partners, including payers, hospitals, and credentialing verification organizations.
Who You Are
- Bachelor’s degree in healthcare administration, business, or related field (preferred).
- 3+ years of experience in provider credentialing.
- Strong knowledge of NCQA standards, payer requirements, and credentialing best practices.
- Excellent problem-solving and critical thinking skills, with the ability to resolve escalated issues.
- Exceptional organization skills, with sharp attention to detail and ability to manage multiple priorities.
- Strong written and verbal communication and interpersonal skills to collaborate cross-functionally and with external stakeholders.
- Experience with credentialing software and databases (preferred).
Benefits
- Health benefits include medical, dental and vision
- Life insurance
- Paid Leaves
Location
- This full-time role is in-person in Pomona.
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
