About the role
About us Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets. Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it. Discover more about Lucanet as an employer.
The Role As we continue our transition toward a 100% AI-native product and People function at Lucanet, we are seeking a Senior People Operations Specialist (based in Madrid) to define strategic direction and drive operational excellence across the entire employee lifecycle. This is not a purely execution-focused role. You will play a critical part in shaping how People Operations evolves and scales alongside the company’s growth. You will set best-in-class standards for compliance, data integrity, and operational efficiency, while acting as a trusted advisor to People leadership and cross-functional stakeholders. Bringing deep operational expertise and a forward-thinking mindset, you will leverage technology, automation, and AI to build a People Operations function that is scalable, compliant, and truly employee-centric. This role is ideal for a seasoned HR professional with strong end-to-end People Operations experience, who is passionate about enhancing both employee experience and operational performance.
What you'll do Deliver Operational Excellence and Drive Process Improvement Take full ownership of end-to-end People Operations processes within a shared services environment, covering the entire employee lifecycle (hire to retire). Execute core operational activities with precision—including personnel administration, documentation, and payroll inputs—ensuring accuracy, timeliness, and consistency. Support the evolution of a modern, scalable People Operations shared service function focused on efficiency, quality, and employee-centricity. Act as a go-to expert for complex and sensitive cases, stepping in where judgment and deep expertise are required. Identify inefficiencies and actively improve processes, balancing hands-on delivery with continuous optimization. Optimize HR systems and lead the implementation of automation and AI-driven solutions to reduce manual effort and improve service quality. Collaborate closely with People Business Partners, Employee Relations, Talent, and other stakeholders to align operations with business needs. Act as an escalation point and trusted advisor for operational and employee-related topics. What you bring to the table A degree in Human Resources, Business Administration, or a related field—or equivalent practical experience. 7+ years of experience in People Operations / HR, with a strong track record of owning and managing complex, end-to-end processes at scale; experience in a fast-growing or tech-driven environment is a plus. Experience working in a Shared Services or centralized People Operations function , supporting multiple countries and operating with ticketing/workflow systems Proven ability to lead initiatives from concept to execution and influence stakeholders across the business without direct authority. Strong, hands-on expertise in labor law, payroll, and employee
