Salesforce Business System Analyst

Qualifications Bachelor's degree or equivalent experience in Business Administration, Information Systems, Information Technology, or a related field. 5+ years as a Business Analyst or Business Systems Analyst in enterprise environments. Experience supporting projects involving Salesforce and, ideally, integrations such as MuleSoft and/or Slack. Understanding of core Salesforce concepts, including the data model, automation (flows and process logic), security and sharing, and reports and dashboards. Familiarity with common Salesforce integrations and adjacent systems, such as MuleSoft, Slack, ERP, and marketing automation platforms. Ability to manage multiple concurrent initiatives and deadlines in a fast-paced environment. Ability to write clear, detailed

requirements, user stories, and acceptance criteria quickly. Strong experience on Agile or Scrum projects and familiarity with tools like Jira and Confluence. Strong communication and facilitation skills across technical and non-technical audiences. Preferred

Qualifications Salesforce certification such as Salesforce Certified Administrator or Salesforce Certified Business Analyst. Experience with our core Salesforce footprint (Sales Cloud and Field Service Lightning) and integration tooling such as MuleSoft. Experience in aerospace, defense, or another fast-paced, high-growth environment where systems must scale quickly. Physical Demands Prolonged periods of sitting at a desk and working on a computer Occasional standing and walking within the office Manual dexterity to operate a computer keyboard, mouse, and other office equipment Visual acuity to read screens, documents, and reports Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)

Benefits Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan with company match Stock Options: Equity options to give employees a stake in the company’s success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional

Perks: Free lunch benefit and unlimited free drinks and snacks in the office Saronic CCPA Notice for Candidates and California Employees If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and

benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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