About the role
Customer Engagement and Partnership Encourages early engagement of strategic partners in the sales process to enhance customer adoption and accelerate value realization. Delivers insights and feedback to internal teams to improve go-to-market (GTM) strategies and execution. Guides
the team in identifying and aligning sales plays with market, industry, and customer needs across AI Business Solutions, Security, and Business Process. Acts as a trusted advisor to customers and partners, using expert-level solutioning and business insight to foster marketplace success. Advocates for customer support resources through Unified Support that help accelerate business value realization, transformation, and measurable impact. Delivering success through empowerment and accountability by modeling, coaching, and caring. Enable success across boundaries, regions, and solution areas. Guides
the team in using automation, AI-powered analytics, forecasting tools, and sales methodologies to strengthen pipeline quality and execution. Guides
the team in identifying market trends, customer priorities, competitive threats, and industry opportunities across core solution areas. Develops and executes sales strategies that align AI, cloud, security, and business process solutions to customer transformation needs and total addressable market opportunities. Builds team resilience, innovation, and leadership depth to deliver measurable market impact across regions, industries, and complex stakeholder environments. Proven track record of delivering measurable business impact through strategic leadership, operational excellence, disciplined pipeline management, and customer-obsessed execution across complex solution portfolios. solutioning experience across AI Business Solutions, Security, and Business Process, with the ability to translate industry priorities into transformation opportunities Demonstrable experience in solution or services sales. Experience managing teams either through direct line management or matrix/project management. Bachelor's Degree in Computer Science, Engineering, Information Technology, Business Administration, Analytics, Data Science OR Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security OR equivalent experience.
