About the role
Job Family: EBO Training (India) Travel Required: Up to 25% Clearance Required: None What You Will Do: Write and develop Standard Operating Procedures (SOPs) for assigned projects. Evaluate tasks and training needs to design, develop, and deploy eLearning content. Create engaging learning activities and compelling course content that enhances retention and transfer of knowledge and skill. Collaborate with subject matter experts to conduct learner analysis and identify training needs. Determine learning objectives and instructional strategies by leveraging relevant taxonomies. Visualize instructional graphics, the user interface, and the finished product. Apply tested instructional design theories, practice, and methods. Develop exercises and activities that enhance the user interactivity and learning experience. Determine criteria used to gauge learner performance and develop assessment instruments. Maintain project documentation and course files. What You Will Need: Only Grade III and Grade IV employees in Guidehouse India - Healthcare segment with at least 2 year in the Organization are eligible to apply. Good knowledge in US Healthcare Revenue Cycle Management concepts Excellent written and verbal communication skills Excellency in Grammar and Punctuation Resourceful, detail oriented, excellent organization skills, and demonstrated ability to multi-task and meet deadlines. Proficient in MS Office Motivation to learn and strong work ethic are necessary. Strong analytical and research skills Editing and Proof-reading skills Strong attention to detail Time management What Would Be
Nice To Have: Prior experience in SOP writing, review, or process documentation Ability to simplify complex processes into clear, user-friendly steps Familiarity with document version control and change management practices Understanding of compliance, quality, or audit documentation
requirements Exposure to process mapping, workflow analysis, or gap identification Ability to work with SMEs and manage multiple projects Familiarity with authoring tools such as Articulate Storyline, Rise, or Captivate What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive