Customer Success Manager - Scaled

Melbourne, VIC

About the role

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the role Ask Hero AI Learn Login Australia Back Learn Trending Blogs Psychological safety at work: what it is, why it matters, and how to tell if you have it 5 min read Blogs Workplace stress risk assessment: are you actually okay going into the new year? 5 min read Blogs Career planning in your 20s, 30s, and 40s — what actually matters at each stage 5 min read Blogs The quiet signs you’re burning out at work (and what to do before it gets worse) 4 min read Resource Types Webinars & Events Salary Calculator Blogs & Guides Interview Prep Support Centre Career Advice All Resources Topics AI Best Practice Workplace Effectiveness Wellbeing at Work Learning & Development Remote Working Employment Index Interview Preparation Benchmark Your Salary Job Hunting Tips Making Your Salary Go Further Writing a Great CV Networking Career Planning Future of Work Mentorship All Topics Get Started Trending Blogs Psychological safety at work: what it is, why it matters, and how to tell if you have it 5 min read Blogs Workplace stress risk assessment: are you actually okay going into the new year? 5 min read Blogs Career planning in your 20s, 30s, and 40s — what actually matters at each stage 5 min read Resource Types Webinars & Events Salary Calculator Blogs & Guides Interview Prep Support Centre Career Advice All Resources Topics AI Best Practice Workplace Effectiveness Wellbeing at Work Learning & Development Remote Working Employment Index Interview Preparation Benchmark Your Salary Job Hunting Tips Making Your Salary Go Further Writing a Great CV Networking Career Planning Future of Work Mentorship All Topics Australia New Zealand United Kingdom Canada Singapore Malaysia Work HR & Recruitment Payroll Employee Jobs Jobseeker Jobseeker Employee Employer Home Jobs HotDoc Online Pty Ltd HotDoc Online Pty Ltd Jobs Information & Communication Technology Company Overview Our mission; To enable the best healthcare experience for everyone in Australia 6 jobs currently available at HotDoc Online Pty Ltd Filter by Department Show all Customer Service Representatives Customer Success Customer Support Other Country Show all Australia Department: Country: Role Title at • • • posted Sales Team Leader at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Hybrid posted 26 Oct 2026 Customer Success Manager – Scaled at HotDoc Online Pty Ltd • Melbourne, Victoria • Full-time • Hybrid posted 25 Oct 2026 Senior Product Manager at HotDoc Online Pty Ltd • Melbourne, Victoria • Full-time • Hybrid posted 22 Oct 2026 Account Manager at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Hybrid posted 12 Oct 2026 Enterprise Account Manager at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Hybrid posted 11 Oct 2026 Customer Service Representative at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Hybrid posted 30 Sep 2026 more-horizontal Created with Sketch. View company website external-link COMPANY

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About HotDoc

Founded in July 2012, HotDoc is a healthcare information technology (HCIT) company that provides an online platform for patients to book medical appointments.

HotDoc solves the complex problem of healthcare supply and demand by ensuring patient users can access a broad network of medical appointments in real time.

The company is dedicated to promoting accessibility in Australian healthcare and aims to empower patients and health professionals with a simple and convenient way of connecting online.

Other roles at HotDoc

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Job details

Location

Melbourne, VIC

Company

NameHotDoc
IndustryApplication Software
Team Size3

Funding

Total raised

$7.2M

Last stage

Series B

Investors

Airtree Ventures
Right Click Capital
Potentia Capital
AAcclivis Group

Founders

Ben Hurst

Ben Hurst

Co-Founder & CEO

LinkedIn
SH

Simon Holland

Co-Founder

TS

Tom Spacek

Co-Founder & CTO

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.