Customer Service Representative

Melbourne, VIC

About the role

HotDoc Online Pty Ltd Jobs & Careers | Employment Hero Home Jobs HotDoc Online Pty Ltd HotDoc Online Pty Ltd Jobs Information & Communication Technology Company Overview Our mission; To enable the best healthcare experience for everyone in Australia 4 jobs currently available at HotDoc Online Pty Ltd Filter by Department Show all Customer Growth and Operations Customer Support Growth Technology Other Country Show all Australia Department: Country: Role Title at • • • posted Customer Success Manager at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Hybrid posted 06 May 2026 Clinical Success (Hybrid/Remote) at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Remote posted 22 Apr 2026 Chief Technology Officer at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Hybrid posted 17 Apr 2026 Customer Service Representative at HotDoc Online Pty Ltd • Melbourne, Victoria 3000 • Full-time • Hybrid posted 17 Apr 2026 more-horizontal Created with Sketch. View company website external-link Company

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About HotDoc

Founded in July 2012, HotDoc is a healthcare information technology (HCIT) company that provides an online platform for patients to book medical appointments.

HotDoc solves the complex problem of healthcare supply and demand by ensuring patient users can access a broad network of medical appointments in real time.

The company is dedicated to promoting accessibility in Australian healthcare and aims to empower patients and health professionals with a simple and convenient way of connecting online.

Other roles at HotDoc

Interested?

Let me introduce you to the founders.

Skip the process

Job details

Location

Melbourne, VIC

Company

NameHotDoc
IndustryApplication Software
Team Size3

Funding

Total raised

$7.2M

Last stage

Series B

Investors

Airtree Ventures
Right Click Capital
Potentia Capital
AAcclivis Group

Founders

Ben Hurst

Ben Hurst

Co-Founder & CEO

LinkedIn
SH

Simon Holland

Co-Founder

TS

Tom Spacek

Co-Founder & CTO

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.