Gestionnaire principal de comptes/Senior Account Executive

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gestionnaire principal de comptes / Senior Account Executive based in Canada.

This remote, field-based sales role focuses on developing new business while retaining and growing existing customer accounts across the Montreal region. You will drive revenue and profitability by identifying sales opportunities, negotiating agreements, and introducing additional services and solutions. You will also build strong business relationships, address customer concerns, and proactively prevent account cancellations. Working closely with internal sales and operations teams, you will develop tailored proposals and ensure customers receive effective, compliant service solutions. The position combines strategic account management, business development, and regular in-person customer visits.

Accountabilities:

• Prospect and secure new business opportunities to achieve or exceed assigned sales and revenue targets.
• Build and maintain a healthy sales pipeline, develop prospecting plans, and track opportunities in the customer database.
• Retain and grow assigned accounts by identifying opportunities to sell additional services, products, and recurring waste streams.
• Manage cancellation requests, negotiate contract renewals, and secure contractual commitments from existing customers.
• Conduct proactive customer visits and retention calls to strengthen relationships, improve satisfaction, and reduce revenue loss.
• Develop pricing and service strategies that support account growth, profitability, and customer needs.
• Prepare complex proposals and recommend appropriate equipment, rental options, and service solutions.
• Resolve customer escalations and collaborate with sales leaders and operational teams to address service issues.
• Ensure proposed solutions comply with applicable local, provincial, and federal regulations.
• Monitor market trends, competitive activity, and internal service capabilities to identify further business opportunities.

Requirements:

• Bachelor's degree from an accredited institution, or a high school diploma or equivalent combined with at least four years of relevant professional experience.
• At least four years of experience in direct business-to-business sales, business cold calling, and telephone prospecting that generates customer appointments.
• Fluency in both French and English, with the ability to communicate regularly with colleagues, customers, and stakeholders outside Quebec.
• Strong prospecting, negotiation, relationship-building, and account-retention skills.
• Excellent problem-solving abilities and a customer-focused approach.
• Proficiency with standard computer applications and business software.
• Valid driver's license and access to a personal vehicle for regular customer visits throughout the assigned territory.
• Must currently reside and work in Canada, and be physically located in the Greater Montreal Area.
• Availability for regular travel to customer sites within the Montreal region.

Benefits:

• Base salary: CAD $68,000–$75,000 annually, depending on experience, education, qualifications, and work location.
• Eligibility for additional sales commissions.
• Medical, dental, and vision coverage.
• Life insurance and short-term disability coverage.
• Employee stock purchase plan.
• Pension plan.
• Paid time off, public holidays, and personal days.
• Full-time, remote work arrangement with regular customer visits across the Montreal area.