About the role
Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Large Pro Team The Large Pro team is focused on identifying and acquiring companies with 10+ employees through a combination of inbound and outbound leads. The Large Pro team is also responsible for managing the pros they sell for a period of 30 days post sale by following an account ownership cadence.
About
the Role Looking for a role where each day will present new opportunities and challenges? Do you feel a sense of pride helping a new account grow from just getting started to long term success? If so, the Large Pro team is for you! Members of this team will be expected to thrive in a fast paced, less structured environment where self-motivation and effort will be key indicators of success.. Your results will have a direct and profound impact on our customer experience and the Thumbtack bottom line. This team is directly responsible for filling in the gaps in markets where customers do not have a large selection of established quality pros. These markets create a poor customer experience and create environments where pro budget utilization suffers. We will fill in these gaps with larger, higher quality and more capable pros that will give our customers more options and in turn increase budget utilization.
What you'll do Drive acquisition and activation of Large Pros through strategic inbound and outbound sales motions, managing complex sales cycles and multiple stakeholders to consistently achieve revenue goals Become an expert in the Thumbtack product to provide both successful onboarding for new pros and a high level of effective service and support for your retained book of business Be ready and willing to share new ideas and offer improvements to existing strategies. Develop and execute account growth strategies that drive activation, retention, expansion into additional service categories and geographic markets, and measurable business outcomes for Large Pros Independently develop account strategies, influence cross-functional stakeholders, and leverage manager partnership on the highest-impact opportunities and complex business challenges Own pipeline strategy, forecasting, and opportunity prioritization across a portfolio of Large Pros, using data-driven insights to maximize conversion, activation, and revenue growth Apply sound judgment and initiative to solve ambiguous business challenges, identify new growth opportunities, and improve sales effectiveness through continuous learning and experimentation This is a role where you will get out what you put in- those that achieve KPI and are ready to work hard are the ones that see sustained success. In order to be successful, you must bring 3-5 years of sales experience- cold calling experience a must Account manager or customer care is extremely preferred Ability to build relationships with multiple decision makers over multiple levels of an organization. This sales process will require you to take time and build necessary value at multiple stops in the process. These sales aren’t churn and burn; we are looking for high value pros that we can build a long term relationship with, not someone we need to replace in 30 days You are strategic - you are going to deal with gatekeepers, multiple decision makers and constant barriers between you and the person you need to speak with next. Successful Large Local Account Managers will know how to hedge relationships and think differently to overcome these obstacles Ability to use consultative,