About the role
Position Summary
Do you love talking on the phone? Do you have a passion for making a difference? Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team! We are a highstakes boutique trial firm tackling some of society's most critical issues. As we continue to grow rapidly, we are seeking an Intake Specialist to join our office.
Essential Duties & Responsibilities
Do you love talking on the phone? Do you have a passion for making a difference? Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team! We are a highstakes boutique trial firm tackling some of society's most critical issues. As we continue to grow rapidly, we are seeking an Intake Specialist to join our office.
Essential Duties & Responsibilities
- Connect with potential clients via calls, texts, and emails.
- Take accurate, detailed notes and organize them into complete summaries.
- Handle calls with genuine empathy and compassion.
- Organize and maintain notes using CRM software.
- Perform other duties and responsibilities as assigned.
- Professional communication skills via phone, text, and email.
- Strong attention to detail and ability to multitask.
- Excellent people skills.
- Bilingual in Spanish is a plus.
- Proficiency with Microsoft Office suite applications.
- Ability to work independently and in a team environment.
- Prior legal experience is a plus.
- Ability to work overtime and travel as needed.