About the role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SPACEPORT OPERATIONS TECHNICIAN (EXPERIENCES) The Spaceport Operations Technician will take ownership of Starbase social-facing spaces, ensuring they are clean, organized, and optimized for the best guest experience. This role provides boots-on-the-ground oversight, inventory management, and support for event execution. The ideal candidate will bring high attention to detail, a proactive mindset, and a passion for continuous improvement in all areas of spaceport hospitality and site operations.
RESPONSIBILITIES: Provide the highest quality of service to Starbase employees, guests, and residents by maintaining clean, functional, and aesthetically pleasing social spaces Perform routine inspections and submit maintenance work requests to ensure all spaces are guest-ready and maintained to the highest standards Drive continuous improvement across assigned areas by implementing at least one major enhancement per quarter—whether aesthetic, functional, or operational Support events by coordinating social space readiness, setting up and breaking down equipment, and maintaining cleanliness throughout Maintain organized and well-stocked storage and supply areas; coordinate inventory management and ordering with the Experience team Communicate daily through reporting tools and shift pass-downs, documenting task completion, inventory usage, and status updates Collaborate with Facilities and Housekeeping teams to escalate and track maintenance or service needs Lead by example through work ethic, attention to detail, time management, and pride in upholding presentation standards Assist in training and mentoring team members, contributing to a culture of accountability and operational excellence BASIC
QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of custodial, facilities maintenance, or operations experience PREFERRED SKILLS AND EXPERIENCE: Strong organizational and time management skills with the ability to prioritize multiple tasks Experience maintaining or managing shared or social-use spaces Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction Effective communicator across departments and with guests Experience supporting events or large gatherings with set-up and breakdown