Senior Manager, Revenue Architect

the team, partnering with cross-functional leaders on growth and NDR. Cross-Functional Collaboration: Partner with internal leadership teams (Product, Sales, Marketing) to ensure an exceptional and seamless customer experience throughout the entire journey. Adoption & Usage: Drive focus on adoption and usage to accelerate time-to-value for enterprise accounts, ensuring strong retention and expansion outcomes.

QUALIFICATIONS 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company. 6–10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar). Experience working with Financial Services or Healthcare customers, or professional work experience in those industries. Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations. Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives. Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level. Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs. Passion for driving customer outcomes and contributing to a high-performing and accountable work culture. Our Managers are self-starters who excel in high-paced environments and thrive in change and ambiguity. Our top leaders have a growth mindset, pride themselves in being coachable, and are dedicated to winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you! The annual OTE for this position is $174,000 - $250,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based

compensation structure, which means there may be a different range for candidates in other locations. The total

compensation package for this position, in addition to base

compensation, may include incentive

compensation,

bonus, equity, and

benefits. Some of our sales

compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of

compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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