About the role
About Us: Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started. We’re looking for a Staff Product Designer to own and accelerate the end-to-end user experience across our Clinical AI products. You’ll drive key product initiatives from whiteboard to launch—partnering closely with engineering, product, clinical experts, and our customers. What You’ll Accomplish Own end-to-end product design across high-priority features, from rough sketches to polished shipped experiences Deeply understand our users —especially clinicians—through embedded research, shadowing, and feedback loops Drive clarity in ambiguity : partner with PMs, engineers, and clinical AI research teams to shape the roadmap and translate complex workflows into elegant, intuitive UX Build scalable design systems that enable rapid prototyping without sacrificing quality or consistency Mentor designers and influence culture , bringing design thinking into product strategy conversations, critiques, and postmortems Act like an owner : whether it’s improving cross-functional tooling or jumping into front-end polish, you’ll do what it takes to deliver great outcomes We’d Love to Hear From You If You… Thrive in fast-paced, ambiguous environments and take initiative without waiting for direction Have shipped high-impact product design work in technically complex B2B Saas domains Are fluent across the full design stack—research, UX, UI, prototyping, systems—and can pivot fluidly as needed Communicate clearly with technical and non-technical partners alike (engineers, clinicians, execs) Obsess over the user experience, especially for high-stakes, high-friction workflows Operate with speed, experimentation, and a bias toward action