Business Systems Analyst - Cloud Commerce & SaaS (Remote in Poland)

requirements for digital commerce initiatives: listing updates, checkout logic, entitlement rules, pricing structures, and API changes. Produce clear BRDs, user stories with acceptance criteria, process maps, and data flow diagrams for Engineering and QA. Map end-to-end data flows across the B2B stack — Webstore, NetSuite ERP, AWS/Azure Metering APIs — identifying integration gaps and proposing solutions. Serve as the internal Subject Matter Expert (SME) on AWS/Azure Marketplace technical mechanics: metering APIs, SaaS contract billing, and private offer structures. Reporting & Cross-Functional Alignment Deliver weekly and monthly status updates to Business Applications leadership, Finance, and Sales covering channel activity, launch status, and fulfillment health. Build and maintain operational dashboards (Looker / Snowflake / Google Sheets) tracking marketplace GMV, private offer turnaround times, fulfillment SLAs, and entitlement activation rates. Partner with Finance as the primary operational point-of-contact for order reconciliation, entitlement provisioning, and period-close data

requirements. Collaborate with Sales to provide marketplace deal analytics and fulfillment visibility that support pipeline reviews and forecasting. Document and maintain Standard Operating Procedures (SOPs) for recurring operations: listing updates, promo setups, refund processing, and license provisioning.   Required: 2+ years in a business analysis, systems analysis, or operations role covering B2B SaaS, cloud infrastructure, or digital sales channels. Hands-on experience with AWS Marketplace or Azure Marketplace management (listing administration, B2B private offers, SaaS contracts, or metering APIs). Proficiency using Jira for agile sprint/task tracking and Confluence for technical documentation and SOPs. Hands-on experience with BI and data warehousing tools (Looker, Tableau, Snowflake, or equivalent) to build and maintain operational dashboards independently. Strong written communication skills: ability to author BRDs, SOPs, status reports, and stakeholder updates independently and on time. Comfort operating in a fully remote, async-first environment across global time zones. Nice-to-Have Familiarity with enterprise subscription billing platforms, payment gateways (Stripe), or B2B webstore engines. Exposure to ERP or financial systems (NetSuite) from an order management or reporting perspective. Experience in QA or UAT coordination (writing test cases, managing testing cycles, driving sign-off). Exposure to AI tools (LLMs, prompt engineering, or no-code integrations) for workflow automation. General understanding of cloud infrastructure, Kubernetes, or containerised software product categories  What does Mirantis offer you? - Work with an established Silicon Valley leader in the cloud infrastructure industry; - Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies; - Be a part of cutting-edge, open-source innovation; - Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued; - Professional development and training; - Attend conferences and working groups; - Company outings, happy hours, hackathons, and tech talks; - Receive a competitive

compensation package with a strong

benefits plan. It is understood that Mirantis, Inc. may use automated decision-making technology (ADMT) for specific employment-related decisions. Opting out of ADMT use is requested for decisions about evaluation and review connected with the specific employment decision for the position applied for. You also have the right to appeal any decisions made by ADMT by sending your request to [email protected] By submitting your resume, you consent to the processing and storage of your personal data in accordance with applicable data protection laws, for the purposes of considering your application for current and future job opportunities.   #remote We are a  Leader for Container Management  in G2 (#2 after AWS)!

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.