Starlink Crisis Response Lead

QUALIFICATIONS: Bachelor’s degree OR high school diploma/equivalency certificate with 3+ years of professional experience in emergency/crisis response. 2+ years of consulting, project management, or crisis response coordination experience. 1+ year of experience in a customer/external-facing role. 2+ years of experience with data analysis, reporting, or performance metrics (Excel modeling, dashboards, etc.). PREFERRED SKILLS AND EXPERIENCE: 1+ year of experience with Starlink equipment and systems. Ability to manage multiple high-pressure projects with tight deadlines and limited resources. Demonstrated ability to solve problems with a proactive and solutions-driven mindset. Direct experience in emergency response, military, firefighting, law enforcement, or emergency management, including experience working outside of the United States. Experience working in a crisis with local, state, and federal emergency response agencies (e.g., FEMA, state emergency management offices, National Guard, fire departments, law enforcement, or private/non-profit organizations). Strong understanding of disaster response frameworks, interagency coordination, emergency communications, emergency logistics, incident command systems (ICS), or large-scale disaster response. Strong data analytics skills and experience creating insights/dashboards to support decision-making. Experience building or improving internal processes, playbooks, or operational systems. ADDITIONAL

REQUIREMENTS: Must be available to work extended hours and weekends as needed to support critical emergency response operations. Willingness to travel to customer sites, incident command centers, or emergency response locations if required. This is NOT a remote position and would require relocation if not local to the Bastrop, TX area. ITAR

REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here . SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and

qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected] .

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