About the role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. GROUND NETWORK SPECIALIST (STARSHIELD) Starshield leverages SpaceX’s Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is designed for government use, with an initial focus on earth observation, communications, and hosted payloads. Want to help build out the ground infrastructure that supports these critical systems? We are looking for an autonomous & self-starting specialist to own the reliability of our global ground station fleet. This unique role encourages domestic and international travel to become an expert in the hardware and operations of our gateways. You will also manage a lab space to develop in-house hardware solutions. Working on a very small team in a growing program, this is an opportunity to directly impact the evolution of the Starshield ground network.
RESPONSIBILITIES: Deploy, troubleshoot, and repair Starshield ground hardware as part of a close-knit team of exceptional engineers and specialists Travel internationally and domestically to resolve hardware issues affecting Starshield user service Diagnose failures within fiber optic circuits and antenna hardware and execute repairs to bring the system back to full operation Investigate and resolve issues with onsite commercial network and routing hardware Improve existing, and create new, training documentation for continuous improvement of team skills Own the Hawthorne lab space, including inventory, tooling, and ground support testing equipment BASIC
QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of experience as a mechanic or technician in an engineering field services environment (e.g. telecom, internet service provider, etc.) PREFERRED SKILLS AND EXPERIENCE: Bachelor’s degree in an engineering discipline 3+ years of experience troubleshooting electronics, communication systems, or avionics hardware, with a knack for solving complex challenges Demonstrated ability to excel with minimal supervision, consistently delivering high-quality results Exceptional attention to detail, ensuring meticulous documentation and adherence to high standards Leadership and collaboration skills, inspiring and elevating team members through mentorship and skill-sharing Technical expertise in reading and interpreting electrical/mechanical drawings and schematics Hands-on experience building IT/network racks (UPS, PDUs, cable management, servers, network devices) Equipment proficiency, safely operating articulating boom lifts, forklifts, scissor lifts, or similar machinery Electrical knowledge, including low voltage AC/DC power distribution, Ohm’s Law, and safe multi-meter and power supply use Ability to obtain and maintain or already possess an Active Top Secret, Top Secret SCI, or DOE Level Q clearance ADDITIONAL