Member Flex Guide

benefits, scheduling, and medical terminology is a plus. Experience working in highly regulated environments, ideally with HIPAA guidelines and

requirements. Proven ability to navigate multiple software platforms simultaneously while maintaining composure and accuracy. Experience using effective stress management techniques to maintain professionalism in emotionally demanding situations. A track record of applying feedback quickly and demonstrating visible growth in response to coaching. Operational Hours by Season: April – September: Monday – Friday (8:00 AM – 2:00 AM ET) · Saturday (8:00 AM – 11:00 PM ET) October – November: Sunday – Saturday (8:00 AM – 2:00 AM ET) November – March: Sunday – Saturday (8:00 AM – 1:00 AM ET) Daily Schedule: Your assigned shift will be 8.5 hours (inclusive of a 30-minute lunch break) and will fall within the seasonal hours listed above. Flexibility: Schedules are assigned at potential offer and are subject to change based on business needs, including potential seasonal adjustments to weekend availability. Typical Shift Distribution: While availability across all open hours is required, most shifts fall within standard daytime and early evening hours. Late-night shifts are limited and assigned based on operational volume. Salary: $20.00 - $25.00 / hour The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the

compensation for

the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the

qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees

Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training,

compensation,

benefits, employee activities and general treatment during employment. We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by individuals purporting to represent Devoted Health. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for “start up costs” or “equipment”), or seek to collect sensitive personal information. These job postings and offers are NOT authorized by Devoted Health and Devoted is not responsible for fraudulent offers, personal information that you may have disclosed, or payments made to third parties purporting to represent Devoted. We have reported this matter and are cooperating with law enforcement agencies. Devoted Health will never ask for financial commitment or contribution from a candidate at any stage of the recruitment process.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.