About the role
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for a Senior Client Account Manager for the Pharma vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. Please note that this role is required to be based out of New York or Chicago.
Responsibilities: Collaborate closely with Client Partners to meet and exceed clients’ marketing goals. Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners Ongoing management of internal account operations (revenue delivery and troubleshooting issues) Educate brands and media agencies, effectively communicate value proposition and best practices Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles Proactively seek and represent client needs and asks to cross-functional stakeholders Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders Proactively and continually identify areas of improvement Mentor and train other team members. Required
Qualifications: 8+ years of experience in advertising sales and account management, Pharma client experience preferred Strong understanding of customer marketing funnel and traditional marketing ecosystem Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors. Understanding of Digital measurement, tracking fundamentals and mobile measurement partners Tenacious and entrepreneurial approach to working through product, process, and client challenges Experience cultivating strong relationships with external partners Exceptional communication and interpersonal skills Ability to work in a fast-paced and unstructured work environment High attention to detail Proficiency in Excel preferred BA / BS degree or equivalent work experience