About the role
Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale. Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together. Role Summary: As Manager, AI Platform Architect, you’ll lead a high-performing team of Platform Architects who work closely with customers to design, build, and optimize intelligent workflows using Notable’s Flow Builder platform. You’ll play a key role in scaling our platform architecture function by setting the standard for technical excellence, customer impact, and operational efficiency. You will guide your team in translating complex healthcare challenges into elegant, AI-driven solutions. You’ll help shape our approach to customer implementations, influence product direction, and serve as a mentor and coach—ensuring the success of your team and the broader organization. This is a player-coach role where you’ll be hands-on in solving challenging problems while also building team capabilities, driving strategic initiatives, and influencing cross-functional alignment across Customer Success, Product, and Engineering. What You’ll Do: Lead, mentor, and grow a team of AI Platform Architects, supporting them in technical execution, customer engagement, and career development. Oversee delivery of implementations, ensuring your team delivers high-quality flows on time and aligned to customer outcomes. Provide technical oversight and guidance, ensuring architecture aligns with Notable’s best practices and scales effectively. Drive operational excellence across your team—streamlining project planning, documentation, testing, and customer collaboration. Act as an escalation point for complex implementations, helping unblock teams and partnering cross-functionally to resolve risks. Collaborate with Product and Engineering, channeling feedback and market insight into platform improvements and roadmap prioritization. Foster team learning and innovation, promoting best practice sharing, platform mastery, and use of cutting-edge AI techniques like LLMs and prompt engineering. Support hiring and onboarding, helping scale